A clear Facebook comments policy is central to making sure everyone is aware of how they are expected to behave when engaging in your community’s online conversation. Take some inspiration for your own comments policy from this example written by Jessie Mawson for Amnesty International Australia’s Facebook page.

Creating a Facebook comments policy will help your supporters understand what kind of behaviour is acceptable when participating in conversation on your organisation’s page. If everyone knows the rules, you can ensure that your Facebook community is the kind of place you want it to be. Jessie Mawson manages social media for Amnesty International Australia, and has prepared an example comments policy that you can use as a basis for creating your own.